At my company, FROM, The Digital Transformation Agency, we work with many well-known brands to help them develop customer-focused digital strategies that drive revenue.

Digital transformation can revolutionize the customer experience and drive business success in the digital age, but executing this requires critical changes across the company. And people, in general, do not like change.

The holidays may be over, but there’s some interesting and perhaps surprising insights to gain from looking at this year’s omnichannel holiday shopping trends.

After 52 years of operations, it looks like the end has come for the brand. Bed Bath & Beyond filed for bankruptcy in April 2023 after a steady decline in profits and mounting debt.

Customer preferences, behaviors and habits have changed drastically since the start of the pandemic, and media is one space where that’s very apparent.

Discover the full capabilities of ChatGPT and how you can leverage it to deliver robust business results.