Other Industries Don't see your industry listed here? We have worked with many clients that don't specifically fit in one of the industries listed above including Energy, CPG, and Fashion. Contact us for more information. Related Case Studies FROM Identifies Irresistible Products for Taunton Press FROM helped Taunton Press create compelling digital products to attract more subscribers, encourage community engagement, and increase sales. FROM Helps HealthPlanOne Increase Online Conversions Through A New Digital Experience FROM worked with HealthPlanOne to build an engaging digital tool that helps customers choose the best Medicare plans for their needs. This enhanced customer experience delivered cost savings and increased online sales. ADP’s Payroll Experience Transformed Through Design Thinking FROM helps ADP improve the experience of their flagship payroll product through a research-driven redesign. FROM Transforms AAA’s Back Office Experience FROM helped AAA improve its invoicing and billing processes to minimize errors, increase data accuracy, and achieve efficiencies in the back office, while providing its partners, employees and customers a better overall experience. HomeServe Launches their New Total Home Warranty Business through Salesforce FROM designed a new website that helped HomeServe introduce their new service resulting in an increase in HomeServe’s web presence and a seamless enrollment experience. NBC Universal New Employee Portal FROM designed and created a new HR engagement portal for NBC Universal employees to have access to their employee information and HR tools wherever and whenever they want. Related Insights 5 Reasons Self-Service Channels are Failing For customers, self-service channels provide a much quicker and more accessible way of resolving issues, that’s why 70% of them opt to self-serve first before reaching out to live support. How to Use Emotion to Drive Digital Business Results For many enterprises the answer is 'not much,' but in fact emotion is the number one driver of business outcomes. Many studies have shown that people tend to make purchase decisions based on emotion and then justify them rational 5 Reasons Your Company Isn’t Embracing Customer Research Comprehensive customer research makes product development far more predictable—driving greater adoption and overall success. 3 Secrets Top Digital Brands Use to Win (That You Can Use Too) In studying a large number of successful digital brands, our team at FROM: Vision to Victory observed three key patterns that they all have in common, and these patterns account for a lot of their success in generating customer love. Identifying “Moments of Truth” in Your Customer Journey Your customer journey is the story of the series of interactions your customer has with your various touchpoints in their ongoing relationship with your brand. 7 P’s to Help You Communicate What Your Brand Stands For The most successful brands today don’t just deliver a great product; they also resonate with their customers around something they “stand for.” Most consumers could do a reasonably good job of describing what brands like Nike, Whole Foods, Contact us to learn more about what we can do for your company. *required * *required * *required * Company Question / Comment I would like to subscribe to the FROM newsletter. I want to subscribe to your newsletter Submit