In today’s issue we’ll profile some of the digital pioneers on whose shoulders we all stand and share some of their key insights and inspirational ideas about innovation.

There are well over one billion websites and two million apps that offer free content. With so much easy and free information available, how do you get someone to pay you for your content?

There are many downsides to reducing customer interaction in travel, including the potential reduction in the perception of ‘warmth’ of the brand and lost opportunities to create ‘magic moments’ through service.

Virtual Reality is offering new and powerful ways of engaging your audiences and taking your product to the next level.

There is a little-known trick that can start to identify many problems.

Most of what brands say about themselves is somewhere between an exaggeration and an outright lie.