FILTER / ALL Filter by Solutions and Industries All Solutions All Solutions (217)Creating Content Ecosystems (9)Customer Journey Visioning (20)Developing New Digital Products (27)Digital Transformation Assessment (26)DTA New Form (1)Leading Enterprise Digital Transformation (23)Optimizing Your Current Touch Points (17)Unifying the Customer Experience (17)All Solutions (217)Creating Content Ecosystems (9)Customer Journey Visioning (20)Developing New Digital Products (27)Digital Transformation Assessment (26)DTA New Form (1)Leading Enterprise Digital Transformation (23)Optimizing Your Current Touch Points (17)Unifying the Customer Experience (17) All Industries All Industries (217)Media & Entertainment (10)Financial Services (3)Retail (8)Travel (1)Other (123)All Industries (217)Media & Entertainment (10)Financial Services (3)Retail (8)Travel (1)Other (123) Apply Clear / View All Why Lying About ROI Is Both Detrimental and Also Often Necessary When Pitching Digital Businesses are usually impatient to see rapid return on any investment, but promising the impossible puts you in an unsustainable position. Travel Conference CEOs Worry Technology Could Drive the De-Personalization of Travel There are many downsides to reducing customer interaction in travel, including the potential reduction in the perception of ‘warmth’ of the brand and lost opportunities to create ‘magic moments’ through service. The Toys "R" Us Bankruptcy - Why Most Analysts Are Wrong and It’s CEO Just Might Be Right Toys “R” Us, "The World’s Greatest Toy Store," filed for bankruptcy protection last week, the latest in a string of suffering merchants that includes Kmart, Circuit City, Sports Authority, and Bed Bath & Beyond.
